The Governor of East New Britain Province, Michael Marum, recently called on all public servants across the province to reset their mindset and renew their dedication to delivering better services in 2026.

Speaking at the 2026 Public Servants Dedication Service, Governor Marum said this year’s theme, “Reset and Renew: A Dedicated Mind for Better Service Delivery,” is both timely and necessary as the provincial government strengthens its commitment to effective and accountable governance.

He emphasized that public service is not merely employment, but a responsibility entrusted by the people of East New Britain.

“Before we improve systems or increase performance, we must first renew the way we think, the way we serve, and the way we lead.”

The Governor challenged officers across all provincial departments and agencies to move away from a “business as usual” approach and instead embrace service with purpose, integrity, professionalism, and accountability.

He acknowledged that while progress has been made in several sectors, public expectations for efficient, transparent and results-driven service delivery is increasing.

“Development is not measured by documents produced, but by lives improved.”

Governor Marum reaffirmed the Provincial Government’s commitment to strengthening systems, improving inter-departmental coordination and ensuring that budget allocations translate into tangible services for communities throughout East New Britain Province.

He further stressed that no policy or funding allocation can replace personal responsibility, urging every public servant, regardless of rank, to take ownership of their role in delivering outcomes for the people.

Governor Marum also acknowledged the important partnership between government and church leaders in shaping ethical leadership and reinforcing values of discipline, humility and service within the public sector.

He expressed confidence that 2026 can be a crucial year for the province’s public service if officers commit to renewed dedication and higher standards of performance.

“Let 2026 be remembered as the year our public service reset its mindset, renewed its dedication, and delivered greater and better services for our people.”